Bookseller - Temporary

Barnes & Noble•Stamford, CT

26d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, recommending titles and products, and providing friendly, professional service at the register. The role also supports store operations by unpacking and shelving deliveries, maintaining attractive displays and clean sections, and helping the store run efficiently. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and helpful approach, willingness to learn, consideration for colleagues, and enthusiasm for bookselling. Booksellers are trained to use store technology and tools; operate registers; maintain book and product presentation; support receiving, unpacking, and shelving; locate books and other products using available information tools; assist the café team when needed; and follow loss-prevention procedures and de-escalation techniques. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may also support other stores in the wider cluster when able and needed. As their experience develops, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand. They use that knowledge to maintain sections and backstock, make customer recommendations, and support sales priorities such as monthly picks, Book of the Year, membership, preorders, and new releases. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they demonstrate mastery of the role’s skills.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful and consistently helpful with customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently after training.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and other products.
Provide quick, friendly, and professional service at the register.
Maintain attractive store presentation, displays, merchandise sections, and cleanliness.
Unpack and shelve deliveries and maintain sections and backstock efficiently and accurately.
Use product knowledge and available information tools to locate books and other products for customers.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge across books and other store categories and use it to make recommendations and help customers shop.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Comply with company policies and procedures.
Provide collaborative support to other stores in the cluster when able and needed.