Bookseller - Temporary

Barnes & Noble•Strongsville, OH

27d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers in a friendly and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use store technology, maintain merchandise and visual displays, serve customers at the register, receive and shelve deliveries, locate products using store resources, support the café when needed, and follow loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role may involve working at other stores within the wider Cluster when able and needed. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they demonstrate mastery of the role’s skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, hard-working, and reliable approach to assigned tasks.
Supportive and considerate collaboration with colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, displays, cleanliness, and merchandise sections.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers to serve customers quickly, reliably, and professionally.
Use store technology and available information tools to locate books and other products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled-hour tiers)
Company-paid holidays (for eligible scheduled-hour tiers)
Transit benefits (for eligible scheduled-hour tiers)
401(k) with company match (for eligible scheduled-hour tiers)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)