Bookseller - Temporary

Barnes & Noble•Chicago, IL

26d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering operational skills and contributing to sales and the upkeep of book and other merchandise sections. Booksellers may support the café team when needed and may work in other stores if able and required to support the wider Cluster. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. As experience and expertise grow, Booksellers are expected to develop their bookselling knowledge and skills and advance toward the Senior Bookseller career step. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned work.
Considerate and supportive conduct toward colleagues.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store displays, merchandising, cleanliness, and product presentation.
Operate registers efficiently and provide quick, friendly, professional customer service.
Support receiving and unpacking deliveries and shelve products efficiently and accurately.
Use store technology and information tools, including BookMaster, to locate products and assist customers.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as needed.
Build knowledge of books and other store categories and use it to maintain sections and backstock, make recommendations, and help customers shop.
Support sales objectives and promote books, products, memberships, preorders, and new releases to customers and colleagues.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (eligibility depends on scheduled hours)
Company-paid holidays (eligibility depends on scheduled hours)
401(k) with company match (eligibility depends on scheduled hours)
Comprehensive medical, dental, and vision benefits (eligibility depends on scheduled hours)
Healthcare and dependent care spending accounts (eligibility depends on scheduled hours)
Disability benefits (eligibility depends on scheduled hours)
Life insurance (eligibility depends on scheduled hours)
Transit benefits (eligibility depends on scheduled hours)
Tuition reimbursement (eligibility depends on scheduled hours)