Bookseller - Temporary

Barnes & Noble•Sugar Land, TX

27d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained in store operations, including using registers and other technology, merchandising and maintaining the store, receiving and shelving deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As they develop, they build product knowledge and use it to maintain store sections, make recommendations, assist customers, and support sales objectives. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they master the role’s skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, purposeful, energetic, and reliable approach to assigned work.
Considerate and supportive behavior toward colleagues.
Cheerful, helpful customer service and a willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers and serve customers quickly, reliably, and professionally.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of books and other product categories and use it to maintain sections and backstock, assist customers, and make recommendations.
Support sales objectives and promote products and programs such as Monthly Picks, Book of the Year, membership, preorders, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.