Bookseller - Temporary

Barnes & Noble • Doylestown, PA

26d • Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and products, and helping maintain the store’s presentation and efficient operation. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide professional, friendly service.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerfulness and helpfulness with customers, and a willingness to learn. The position requires proficiency with store technology and operational tasks, including merchandising, register operation, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures.

As experience grows, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and needed to support the wider Cluster. The role is temporary, and the career path may lead to Senior Bookseller as skills develop. Employees must comply with company policies and procedures. Benefits vary according to scheduled hours and location and are subject to current plan terms.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able; stores are open early mornings through late evenings every day, including weekends and most holidays.
• A positive, energetic, hardworking, and reliable approach to assigned tasks.
• Consideration and support for colleagues, including willingness to help others.
• A cheerful, helpful approach to customers.
• Aptitude and willingness to learn new skills and store knowledge.
• Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
• Willingness to support the café team when needed.
• Ability to understand and follow loss-prevention procedures and de-escalation techniques.

Responsibilities

• Welcome customers, answer questions, and help them find appropriate books and products.
• Maintain an attractive, clean, and well-presented store, including book sections, gifting, toys, and other product categories.
• Unpack and receive deliveries and shelve merchandise accurately and efficiently.
• Operate registers quickly and reliably to provide professional customer service.
• Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
• Locate books and other products using personal knowledge, colleagues, and available information tools.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain store sections and backstock and present books and other products in an interesting and attractive manner.
• Make effective book and product recommendations to customers.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
• Provide support in other stores when able and needed to assist the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
• Company-paid holidays for eligible scheduled hours.
• 401(k) with company match for eligible scheduled hours.
• Transit benefits for eligible scheduled hours.
• Comprehensive medical, dental, and vision health benefits for employees scheduled 30 or more hours per week.
• Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
• Disability benefits and life insurance for employees scheduled 30 or more hours per week.
• Tuition reimbursement for employees scheduled 30 or more hours per week.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed