Bookseller - Temporary

Barnes & Noble•Scarsdale, NY

26d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in response to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role involves mastering operational competencies, including using store technology, merchandising, operating the register, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As knowledge develops, Booksellers maintain and present store sections, recommend books, assist customers across varied product categories, and support sales priorities such as monthly picks, Book of the Year, memberships, and preorders. Employees who demonstrate mastery may advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Demonstrate aptitude and willingness to learn new skills and acquire knowledge.
Comfortably and efficiently use varied technology and tools.
Be able to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store displays, merchandising, cleanliness, and product presentation.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate the register quickly and reliably.
Use store technology, including registers, computers, tablets, programs, and other tools.
Locate books and products using personal and colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books and other store product categories and use it to maintain sections and backstock.
Make book recommendations and help customers throughout the store.
Support sales objectives and share product and sales knowledge with customers and colleagues.
Comply with company policies and procedures.