Bookseller Jobs

About The Position

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, when able.
• A positive, energetic, and reliable approach to assigned work.
• A supportive and considerate approach to colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
• Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.

Responsibilities

• Welcome customers, answer questions, and help connect readers with suitable books and products.
• Maintain attractive store presentation, including merchandising, displays, cleanliness, sections, and backstock.
• Unpack and receive deliveries and shelve products efficiently and accurately.
• Operate registers quickly, competently, and reliably.
• Use store technology and information tools, including BookMaster, to locate books and products.
• Support the café team when needed.
• Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Make effective book and product recommendations and help customers with their shopping.
• Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance and, when able, help fill scheduling gaps in response to store needs.
• Support colleagues and, when able and needed, collaborate with other stores in the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
• Company-paid holidays for eligible scheduled hours.
• 401(k) with company match for eligible scheduled hours.
• Transit benefit for eligible scheduled hours.
• Comprehensive medical, dental, and vision benefits for employees scheduled to work 30 hours or more.
• Healthcare and dependent care spending accounts for employees scheduled to work 30 hours or more.
• Disability benefits for employees scheduled to work 30 hours or more.
• Life insurance for employees scheduled to work 30 hours or more.
• Tuition reimbursement for employees scheduled to work 30 hours or more.