Bookseller - Temporary

Barnes & Noble•Golden, CO

29d•$17

About The Position

A Bookseller is an integral member of the bookselling team and helps make the bookstore a welcoming gathering place for readers and the community. The role involves greeting and assisting customers, recommending books and other products, maintaining attractive store displays, unpacking and shelving deliveries, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained in store operations, merchandising, register use, receiving and shelving, product discovery, café support when needed, and loss prevention and de-escalation procedures. The work is physically active and may include supporting other stores in the wider Cluster when able and needed. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role complies with company policies and procedures, and offers a path to Senior Bookseller as skills develop.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, when able.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable books and products.
Maintain attractive store presentation, including merchandising, displays, cleanliness, sections, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make effective book and product recommendations and help customers with their shopping.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and, when able, help fill scheduling gaps in response to store needs.
Support colleagues and, when able and needed, collaborate with other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
Company-paid holidays for eligible scheduled hours.
401(k) with company match for eligible scheduled hours.
Transit benefit for eligible scheduled hours.
Comprehensive medical, dental, and vision benefits for employees scheduled to work 30 hours or more.
Healthcare and dependent care spending accounts for employees scheduled to work 30 hours or more.
Disability benefits for employees scheduled to work 30 hours or more.
Life insurance for employees scheduled to work 30 hours or more.
Tuition reimbursement for employees scheduled to work 30 hours or more.