Bookseller - Temporary

Barnes & Noble•McAllen, TX

25d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and connecting readers with suitable books and products. The role also contributes to store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional, friendly service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use store technology; maintain book, gifting, toy, and other product displays; operate registers; receive and shelve deliveries; locate products using available knowledge and tools; assist the café team when needed; and follow loss-prevention and de-escalation procedures. The job involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. With experience, they develop knowledge of books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives and featured products. As they demonstrate mastery of the role, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, purposeful, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use technology such as registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, including displays and merchandising across books, gifting, toys, and other product categories.
Operate registers quickly, competently, and reliably.
Support receiving, unpacking, and accurate shelving of deliveries.
Locate books and other products using personal and colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and present books and other products in an interesting and attractive manner.
Make book recommendations and help customers with shopping throughout the store.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.