A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports store operations by unpacking and shelving deliveries, maintaining attractive displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training and are expected to become proficient in the operational competencies of the role, including using store technology, merchandising, register operation, receiving and shelving products, locating books and other items, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. As their knowledge and skills develop, Booksellers build expertise across books and other product categories, maintain sections and backstock, make recommendations, and support sales objectives. Employees who demonstrate mastery of the role are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures.
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Career Level
Entry Level
Education Level
No Education Listed