Bookseller - Temporary

Barnes & Noble•Memphis, TN

24d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role involves mastering operational competencies including technology and register use, merchandising, receiving and shelving deliveries, product discovery, café support when needed, and loss prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may support other stores in the wider Cluster when able and needed. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, help customers, and support sales objectives. With demonstrated mastery, the expected career progression is to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful customer service and willingness to go out of the way to help customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help connect them with suitable books and other products.
Maintain attractive store presentation, tidy displays, and support efficient store operations.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably to serve customers.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Maintain merchandising and visual presentation across books, gifting, toys, and other product categories.
Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Build knowledge of fiction, nonfiction, and children's books and use it to maintain sections, present books attractively, and recommend titles.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Build and apply knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock effectively and help customers with shopping.
Maintain reliable and punctual attendance and be flexible in responding to scheduling needs when able.
Support colleagues and work positively, reliably, and considerately.
Comply with company policies and procedures.