Bookseller - Temporary

Barnes & Noble•North Wales, PA

25d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. Booksellers also maintain attractive store displays, help keep the store running efficiently, unpack and shelve deliveries, and operate registers while providing friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role involves learning operational competencies such as using store technology, merchandising and maintaining the store, processing customer purchases, receiving and shelving deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. As their experience develops, Booksellers build knowledge of books and other store products, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. Booksellers may work in other stores within the wider Cluster when able and as needed. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
A positive, energetic, hard-working, and reliable approach to assigned tasks.
A supportive and considerate attitude toward colleagues.
A cheerful, helpful approach to customer service.
Aptitude and willingness to learn new skills and acquire knowledge about the store.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, including displays, merchandising, cleanliness, and product sections.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books across fiction, nonfiction, and children’s categories and use it to maintain sections and recommend books to customers.
Learn about and maintain educational toys and games, specialty games, hobby and collectibles, music and movies, and Newsstand products, including backstock.
Support sales objectives, products, and releases, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance and respond flexibly to store scheduling needs when able.
Support colleagues and comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for eligible scheduled hours
Company-paid holidays for eligible scheduled hours
401(k) with company match for eligible scheduled hours
Transit benefits for eligible scheduled hours
Medical, dental, and vision health benefits for eligible scheduled hours
Healthcare and dependent care spending accounts for eligible scheduled hours
Disability benefits for eligible scheduled hours
Life insurance for eligible scheduled hours
Tuition reimbursement for eligible scheduled hours