Bookseller - Temporary

Barnes & Noble•Midland, MI

25d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports bookstore operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role requires learning and applying operational skills across store technology, merchandising, visual presentation, checkout, receiving, product discovery, café support, and loss prevention. Booksellers may support other stores in the wider Cluster when able and needed. As experience grows, Booksellers build knowledge of books and other merchandise, maintain sections and backstock, make recommendations, and help support sales objectives and new releases. The position is a step in a career path that may advance to Senior Bookseller as skills develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs.
A positive, purposeful, energetic, and reliable approach to assigned work.
A supportive and considerate attitude toward colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, displays, and cleanliness, including book sections and other product categories.
Unpack deliveries, receive merchandise, and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
Make effective book and product recommendations to customers.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain sections and backstock effectively and share product knowledge with customers and colleagues.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled for 20 hours or more per week.
Company-paid holidays for employees scheduled for 20 hours or more per week.
Transit benefits for employees scheduled for 20 hours or more per week.
401(k) with company match for employees scheduled for 20 hours or more per week.
Comprehensive medical, dental, and vision benefits for employees scheduled for 30 hours or more per week.
Healthcare and dependent care spending accounts for employees scheduled for 30 hours or more per week.
Disability benefits and life insurance for employees scheduled for 30 hours or more per week.
Tuition reimbursement for employees scheduled for 30 hours or more per week.