Bookseller - Temporary

Barnes & Noble•Aurora, CO

25d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the store’s presentation and efficient operation by maintaining displays, unpacking and shelving deliveries, and serving customers at the register. Booksellers are expected to be cheerful, helpful, reliable, punctual, flexible when scheduling gaps arise, supportive of colleagues, willing to learn, and enthusiastic about bookselling. Booksellers are trained to use store technology and tools; maintain book and other merchandise sections; run registers; receive, unpack, and shelve deliveries; locate products using personal and colleague knowledge and available information tools; and support the café team when needed. They follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As their experience grows, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use this knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales objectives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able; the store is open from early mornings to late evenings, including weekends and most holidays.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate manner with colleagues.
Cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store presentation, displays, cleanliness, and merchandise sections.
Unpack and receive deliveries, and shelve products efficiently and accurately.
Operate registers quickly, competently, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Locate books and other products accurately using available knowledge and tools.
Support the café team when needed.
Follow loss-prevention procedures, identify theft and problematic behavior, and seek support or use de-escalation techniques.
Build knowledge of books and other product categories to maintain sections and backstock and assist customers.
Make effective book and product recommendations.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and help fill scheduling gaps when able.
Support colleagues and contribute to the wider Cluster, including working at other stores when able and needed.
Comply with company policies and procedures.