Bookseller - Temporary

Barnes & Noble•Scarsdale, NY

24d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and serving customers at the register in a quick and friendly manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves learning and applying the store’s operational competencies, including use of technology, merchandising, register operation, receiving and shelving deliveries, finding products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work is physically active and may involve supporting other stores in the wider Cluster when needed and feasible. As bookselling knowledge and skills develop, Booksellers contribute to maintaining sections and backstock, making customer recommendations, and supporting sales objectives across books and other store categories. Employees who demonstrate mastery of the role are expected to advance to Senior Bookseller, which brings new challenges and growth opportunities. The employee must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the possibility of working early mornings, late evenings, weekends, and most holidays.
Bring a positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, and programs.
Develop and apply merchandising, visual merchandising, register, receiving, shelving, and product-finding skills.
Understand and follow loss-prevention procedures and de-escalation techniques.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with books and other suitable products.
Maintain attractive store presentation and cleanliness, including displays and book sections.
Unpack and receive deliveries, and shelve products accurately and efficiently.
Operate registers quickly and reliably while providing professional customer service.
Use store technology, including registers, computers, tablets, programs, and other tools.
Maintain visual merchandising in books, gifting, toys, and other product categories.
Find books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Maintain sections and backstock and present books in an interesting and attractive manner.
Make effective book recommendations to customers across varied sections.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Help colleagues and support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week
Company-paid holidays for employees scheduled 20 hours or more per week
401(k) with company match for employees scheduled 20 hours or more per week
Transit benefits for employees scheduled 20 hours or more per week
Comprehensive health benefits, including medical, dental, and vision coverage, for employees scheduled 30 hours or more per week
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week
Disability benefits for employees scheduled 30 hours or more per week
Life insurance for employees scheduled 30 hours or more per week
Tuition reimbursement for employees scheduled 30 hours or more per week