Bookseller - Temporary

Barnes & Noble•Sugar Land, TX

25d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach to assigned work, consideration for colleagues, helpfulness toward customers, and willingness to learn. The position involves mastering operational skills such as using store technology, merchandising, register operations, receiving and shelving deliveries, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. Work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when needed and able. As they gain experience, Booksellers develop knowledge of books and other store merchandise, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role complies with company policies and procedures and offers a career path toward Senior Bookseller as skills develop. The position is temporary. Benefits vary by scheduled weekly hours and location; the posting describes employee discounts, EAP, sick pay, paid time off, leave, holidays, retirement, health coverage, transit, disability and life insurance, and tuition reimbursement for qualifying schedules.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts across the store’s early-morning-to-late-evening operating hours, weekends, and most holidays.
Positive, energetic, purposeful, and reliable approach to assigned work.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Locate books and other products using personal knowledge, colleagues, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain product sections and backstock and help customers with shopping.
Make effective book recommendations and support sales initiatives, products, and new releases, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and contribute to the wider store team, including work at other stores when needed and able.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for qualifying schedules.
Company-paid holidays for qualifying schedules.
401(k) with company match for qualifying schedules.
Comprehensive medical, dental, and vision health benefits for qualifying schedules.
Healthcare and dependent care spending accounts for qualifying schedules.
Disability benefits for qualifying schedules.
Life insurance for qualifying schedules.
Transit benefits for qualifying schedules.
Tuition reimbursement for qualifying schedules.