Bookseller - Temporary

Barnes & Noble•Waco, TX

22d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, connecting readers with books and products, maintaining store presentation, unpacking and shelving deliveries, and operating registers to provide professional service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and tools, maintain merchandise and visual displays, operate registers, receive and shelve deliveries, locate products using available information resources, support the café team when needed, and follow loss-prevention and de-escalation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help customers. They also support sales objectives and learn about products and new releases. With demonstrated mastery, the role may progress to Senior Bookseller, with additional challenges and growth opportunities. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the possibility of filling scheduling gaps.
Demonstrate a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Enjoy being a bookseller.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently, with training provided.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain store presentation, cleanliness, displays, and merchandise sections.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably.
Use store technology, BookMaster, and other information tools to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Maintain sections and backstock and present books and other merchandise attractively.
Recommend books and products to customers and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Provide support to other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.