Bookseller - Temporary

Barnes & Noble•McLean, VA

22d•$15•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the store’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, tidying the store, and operating registers in a quick and friendly manner. Booksellers are expected to provide professional customer service and demonstrate reliable attendance, flexibility, positivity, teamwork, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and tools, develop merchandising skills, run registers, receive and shelve deliveries, locate products using available information resources, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when needed and able. As their knowledge develops, Booksellers build expertise across fiction, nonfiction, children’s books, toys, games, hobbies, collectibles, music, movies, and Newsstand. They use this knowledge to maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. The position is temporary. The stated starting hourly rate is $15.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled weekly hours and may also vary by location and applicable plan terms.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including potential shifts during early mornings, late evenings, weekends, and most holidays.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate teamwork and willingness to help colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, displays, and cleanliness, including merchandising books and other product categories.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support while using de-escalation techniques.
Build knowledge of books and other product categories and use it to maintain sections and backstock and assist customers.
Make effective book and product recommendations to customers.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Work collaboratively with colleagues and, when needed and able, support other stores in the wider Cluster.
Comply with company policies and procedures.