Bookseller Jobs

About The Position

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Positive, energetic, hardworking, and reliable approach to assigned tasks.
• Considerate and supportive collaboration with colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
• Willingness to support the café team when needed.
• Willingness to work in other stores when able and needed to support the wider Cluster.

Responsibilities

• Welcome customers, answer questions, and connect them with appropriate titles and products.
• Maintain attractive store presentation, including tidying displays and merchandising books, gifts, toys, and other categories.
• Operate registers quickly, competently, and reliably while providing professional customer service.
• Receive and unpack deliveries and shelve products efficiently and accurately.
• Use knowledge and available tools, including BookMaster, to locate books and other products for customers.
• Support the café team when needed.
• Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain store sections and backstock and present books and other products in an interesting and attractive manner.
• Make effective book recommendations and assist customers throughout varied store sections.
• Support sales objectives and promote relevant products and programs, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
• Maintain reliable and punctual attendance and respond flexibly to store scheduling needs.
• Support colleagues and help maintain the efficient running of the store.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• 401(k) with company match
• Transit benefits
• Comprehensive medical, dental, and vision benefits
• Healthcare and dependent care spending accounts
• Healthcare spending account
• Disability benefits
• Life insurance
• Tuition reimbursement