Bookseller - Temporary

Barnes & Noble•Washington, DC

20d•Onsite

About The Position

A Barnes & Noble Bookseller welcomes customers, answers questions, and helps readers find books and other products. The role also supports the bookstore’s presentation and daily operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers work collaboratively with the store team and may support other stores in the wider Cluster when able and needed. The position involves learning and applying operational skills, including using store technology, maintaining merchandise presentation and cleanliness, processing transactions, receiving and shelving deliveries, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives. The role follows company policies and procedures and offers a path toward advancement to Senior Bookseller as skills develop.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Have a positive, energetic, reliable, and purposeful approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show willingness and aptitude to learn new skills and knowledge.
Be comfortable using registers, computers, tablets, programs, and other tools.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, displays, merchandising, and cleanliness.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate the register to provide quick, reliable, and friendly customer service.
Use store technology and available information tools, including BookMaster, to locate products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books across fiction, nonfiction, and children’s categories, as well as toys, games, hobbies, collectibles, music, movies, and Newsstand products.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives and promote products and initiatives such as Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Collaborate with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.