Bookseller - Temporary

Barnes & Noble•Spokane, WA

20d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports the bookstore’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and providing quick, friendly service at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The job includes mastering operational skills and using technology, merchandising and visual presentation, register operations, receiving and shelving merchandise, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. Booksellers who master the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. The position is temporary. The stated hourly pay range is $17.25 to $18.75, with the starting rate depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled hours and location. Listed benefits include employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company holidays, 401(k) with company match, transit benefits, medical, dental and vision coverage, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement, subject to applicable plan terms and eligibility.

Requirements

Demonstrate reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Have a positive, energetic, purposeful, and reliable approach to assigned work.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and store knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop and demonstrate merchandising, visual merchandising, register, receiving, shelving, and product-location skills.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with suitable titles and products.
Maintain attractive store presentation and support efficient store operations.
Unpack and shelve deliveries, tidy displays, and maintain merchandise sections and backstock.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology, including registers, computers, tablets, programs, and information tools.
Maintain book, gifting, toy, and other product-category presentation through merchandising and visual merchandising.
Locate books and other products accurately using personal or colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make effective book recommendations and help customers with shopping throughout the store.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and respond flexibly to store scheduling needs when able.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.