Bookseller - Temporary

Barnes & Noble•Massapequa Park, NY

20d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports store presentation and operations by unpacking and shelving deliveries, tidying displays, and operating registers in a friendly and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. The job involves mastering operational competencies, including using store technology, merchandising books and other products, operating registers, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role requires physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as their skills develop.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, energetic, dependable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, cleanliness, displays, and merchandise sections.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use registers, computers, tablets, programs, BookMaster, and other information tools to support store operations and locate products.
Develop and apply merchandising and visual merchandising skills across books, gifting, toys, and other product categories.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and present books and other products attractively.
Make effective book recommendations and help customers with their shopping.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support colleagues and, when able and needed, work in other stores within the wider Cluster.
Comply with all company policies and procedures.

Benefits

Employee Discount
Employee Assistance Program (EAP)
Sick Pay
Paid Time Off, including paid Maternity and Parental Leave (for eligible scheduled hours)
Company Paid Holidays (for eligible scheduled hours)
401(k) with Company Match (for eligible scheduled hours)
Comprehensive Health Benefits, including Medical, Dental and Vision (for employees scheduled 30 or more hours)
Healthcare and Dependent Care Spending Accounts (for employees scheduled 30 or more hours)
Healthcare Spending Account (for employees scheduled 30 or more hours)
Disability Benefits (for employees scheduled 30 or more hours)
Life Insurance (for employees scheduled 30 or more hours)
Transit benefits (for eligible scheduled hours)
Tuition Reimbursement (for employees scheduled 30 or more hours)