Bookseller - Temporary

Barnes & Noble•Amarillo, TX

20d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, recommending titles and products, and providing friendly, professional service at the register. The role also supports efficient store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping sections and backstock organized, and helping the café team when needed. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration and support for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering operational and merchandising skills, using store technology, assisting with loss prevention and de-escalation, and building knowledge across books and other store product categories. With experience and demonstrated mastery, a Bookseller is expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and store knowledge.
Comfortably and efficiently use varied technology and store tools.
Develop and apply merchandising and visual merchandising skills.
Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Provide quick, friendly, and professional service at the register.
Maintain attractive store displays, book presentation, and store cleanliness.
Unpack deliveries and shelve products accurately and efficiently.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Maintain book sections and backstock and present books and other merchandise in an interesting and attractive manner.
Make effective book and product recommendations to customers.
Support sales objectives and promote products and programs such as Our Monthly Picks, Book of the Year, Membership, and preorders.
Develop knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when needed.
Work collaboratively with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.