Bookseller - PT

Barnes & Noble•Cedar Hill, TX

20d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and products, maintaining attractive store presentation, and supporting efficient store operations. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in meeting store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers learn operational competencies including using registers, computers, tablets, programs, and other tools; merchandising books and other product categories; receiving and shelving deliveries; locating products using BookMaster and available information tools; assisting the café team when needed; and following loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may support other stores in the wider Cluster when able and needed. As they develop, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use this knowledge to maintain sections and backstock, make recommendations, help customers, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as skills develop. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Have a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Be willing and able to learn new skills and acquire knowledge about books and store products.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Develop and apply merchandising and visual merchandising skills.
Perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help customers find suitable books and products.
Maintain attractive store presentation, including merchandising, tidying displays, and maintaining cleanliness.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably.
Use product knowledge and available tools, including BookMaster, to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures, identify potential theft or problematic behavior, and seek support when needed; use de-escalation techniques.
Build knowledge of books and other store product categories and use it to maintain sections and backstock.
Make book recommendations and assist customers throughout varied store sections.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Collaborate with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.