Bookseller Jobs

About The Position

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
• Positive, purposeful, energetic, and reliable approach to assigned work.
• Considerate and supportive collaboration with colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect readers with appropriate titles and products.
• Help maintain the attractive presentation and cleanliness of the store, including displays and merchandising.
• Operate registers quickly, competently, and reliably while providing professional customer service.
• Support receiving and unpacking deliveries and shelve products efficiently and accurately.
• Use store technology and information tools to locate books and other products for customers.
• Support the café team when needed.
• Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, and children's books and use it to maintain sections, present books attractively, and make recommendations.
• Support sales objectives and products such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases by sharing knowledge with customers and colleagues.
• Develop knowledge of Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand; maintain sections and backstock and assist customers.
• Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
• Company-paid holidays (eligibility varies by scheduled hours)
• 401(k) with company match (eligibility varies by scheduled hours)
• Transit benefits (eligibility varies by scheduled hours)
• Comprehensive health benefits, including medical, dental, and vision (for employees scheduled 30 hours or more)
• Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
• Disability benefits (for employees scheduled 30 hours or more)
• Life insurance (for employees scheduled 30 hours or more)
• Tuition reimbursement (for employees scheduled 30 hours or more)