Bookseller - Temporary

Barnes & Noble • Whitehall, PA

19d • Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the efficient operation and attractive presentation of the store by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn and enjoy bookselling.

Booksellers are trained to use store technology and registers, maintain merchandise presentation and cleanliness, receive and shelve deliveries, find products using available resources, support the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in their Cluster when able and needed.

As their experience grows, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. The role is a step in a career path that may lead to Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures. Benefits depend on scheduled hours and may vary by location and plan terms.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs; stores are open from early mornings to late evenings every day, including weekends and most holidays.
• Positive, purposeful, energetic, and reliable approach to assigned work.
• Considerate and supportive behavior toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find suitable books and other products.
• Maintain attractive store presentation, displays, cleanliness, and merchandise sections.
• Unpack and receive deliveries and shelve products accurately and efficiently.
• Operate registers quickly, professionally, and reliably.
• Use registers, computers, tablets, programs, BookMaster, and other information tools to support store work and locate products.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
• Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain sections and backstock and present books and other merchandise in an interesting and attractive manner.
• Make effective book and product recommendations to customers.
• Support sales objectives and products such as Monthly Picks, Book of the Year, Membership, preorders, and new releases, and share relevant knowledge with customers and colleagues.
• Provide flexible support to other stores in the Cluster when able and needed.
• Maintain reliable and punctual attendance, fill scheduling gaps when able, and work supportively with colleagues.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for eligible scheduled-hour tiers.
• Company-paid holidays for eligible scheduled-hour tiers.
• 401(k) with company match for eligible scheduled-hour tiers.
• Transit benefit for eligible scheduled-hour tiers.
• Comprehensive health benefits, including medical, dental, and vision coverage, for employees scheduled 30 hours or more.
• Healthcare and dependent care spending accounts for employees scheduled 30 hours or more.
• Disability benefits for employees scheduled 30 hours or more.
• Life insurance for employees scheduled 30 hours or more.
• Tuition reimbursement for employees scheduled 30 hours or more.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed