Bookseller - Temporary

Barnes & Noble•Falls Church, VA

20d

About The Position

A Bookseller is an integral member of a Barnes & Noble bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also helps maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and develop operational skills in technology use, merchandising, register operations, receiving and shelving merchandise, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help customers with shopping. They support sales objectives and share relevant product knowledge with customers and colleagues. The role requires physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. With mastery of the role’s skills, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach work positively and energetically, completing assigned tasks purposefully and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop and apply merchandising and visual merchandising skills.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable books and products.
Maintain the presentation, cleanliness, and efficient operation of the store, including tidying displays and maintaining book, gifting, toy, and other product sections.
Operate registers quickly, competently, and reliably while providing professional customer service.
Support receiving and unpacking deliveries and accurately shelve merchandise.
Use technology and information tools, including BookMaster, to locate books and other products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Use product knowledge to maintain sections and backstock, make effective recommendations, and help customers shop.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.