Bookseller - Temporary

Barnes & Noble•Peabody, MA
•$16•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. Booksellers maintain attractive store displays, unpack and shelve deliveries, operate registers, and help ensure the store runs efficiently. The role requires a positive, reliable, flexible, supportive, and customer-focused approach, along with a willingness to learn and an enjoyment of bookselling. Booksellers are trained to use store technology and tools, develop merchandising and visual presentation skills, serve customers at the register, receive and shelve merchandise, locate products using available resources, assist the café team when needed, and follow loss-prevention and de-escalation procedures. As they gain experience, they build product knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. Employees are expected to comply with company policies and procedures and may progress to Senior Bookseller as they develop and demonstrate mastery of the role’s skills.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
  • A positive, purposeful, energetic, and reliable approach to assigned work.
  • A supportive and considerate attitude toward colleagues.
  • A cheerful, helpful approach to customers.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Ability to use varied technology and tools comfortably and efficiently.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find suitable books and products.
  • Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
  • Unpack deliveries, receive merchandise, and shelve products accurately and efficiently.
  • Operate the register quickly, reliably, and professionally.
  • Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Maintain store sections and backstock and present books and other products in an interesting and attractive manner.
  • Make effective book and product recommendations and help customers with their shopping.
  • Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
  • Comply with company policies and procedures.
  • Work in other stores when able and needed to support the wider Cluster.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
  • Company-paid holidays for eligible scheduled hours.
  • 401(k) with company match for eligible scheduled hours.
  • Comprehensive health benefits, including medical, dental, and vision, for eligible scheduled hours.
  • Healthcare and dependent care spending accounts for eligible scheduled hours.
  • Disability benefits for eligible scheduled hours.
  • Life insurance for eligible scheduled hours.
  • Transit benefit for eligible scheduled hours.
  • Tuition reimbursement for eligible scheduled hours. Benefits depend on scheduled hours and may vary by location or state regulations.
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