Bookseller - Temporary

Barnes & Noble • Deer Park, IL

20d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain book and non-book merchandising, operate registers, receive and shelve deliveries, locate products using store resources, support the café when needed, and follow loss-prevention and de-escalation procedures.

The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores to support the wider Cluster if able and needed. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales objectives. With demonstrated mastery, a Bookseller is expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs; the store is open early mornings through late evenings, every day, including weekends and most holidays.
• A positive, willing, energetic, and reliable approach to assigned work.
• Considerate and supportive conduct toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
• Ability to use varied technology and store tools comfortably and efficiently, or willingness to develop proficiency through training.

Responsibilities

• Welcome customers, answer questions, and help connect them with appropriate titles and products.
• Maintain attractive store presentation, tidy displays, and keep the store clean.
• Unpack and shelve deliveries and support accurate, efficient receiving operations.
• Operate registers quickly, competently, and reliably while providing professional customer service.
• Use registers, computers, tablets, programs, BookMaster, and other information tools to perform store tasks and locate products.
• Maintain book, gifting, toy, and other product displays through merchandising and visual merchandising.
• Support the café team when needed.
• Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain store sections and backstock and make effective product recommendations to customers.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
• Maintain reliable and punctual attendance and fill scheduling gaps when able.
• Support colleagues and, if able and needed, other stores in the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
• Company-paid holidays for employees scheduled 20 or more hours per week
• 401(k) with company match for employees scheduled 20 or more hours per week
• Transit benefit for employees scheduled 20 or more hours per week
• Comprehensive medical, dental, and vision health benefits for employees scheduled 30 or more hours per week
• Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
• Disability benefits for employees scheduled 30 or more hours per week
• Life insurance for employees scheduled 30 or more hours per week
• Tuition reimbursement for employees scheduled 30 or more hours per week

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed