Bookseller - Temporary

Barnes & Noble•Park City, UT

19d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. Booksellers also help maintain attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. The role requires reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration and support for colleagues, cheerful customer service, and a willingness to learn. Booksellers are trained to use store technology; maintain book, gifting, toy, and other product presentations; operate registers; receive and shelve deliveries; locate products using available information tools; support the café team when needed; and follow loss-prevention and de-escalation procedures. As they gain experience, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand. They use this knowledge to maintain sections and backstock, assist customers, make recommendations, and support sales initiatives and new releases. The position may involve working in other stores when needed and when the employee is able. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop mastery of the role.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the ability to fill scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop and use merchandising and visual merchandising skills.
Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation and help ensure efficient store operations.
Unpack and shelve deliveries, tidy displays, and maintain sections and backstock.
Operate registers quickly, competently, and reliably.
Use store technology and information tools to locate books and other products.
Maintain book, gifting, toy, and other product presentations and cleanliness.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of books and other store product categories and use it to assist customers and make recommendations.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.