Bookseller - Temporary

Barnes & Noble•Lakeland, FL

20d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are trained in operational competencies including using store technology, merchandising and visual presentation, receiving and shelving stock, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. The work is physically active and may involve supporting other stores in the wider Cluster when needed and when able. As experience grows, Booksellers build knowledge across books and other store categories, use that knowledge to maintain sections and backstock, make recommendations, and support sales initiatives and new releases. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they develop mastery of the role.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful and helpful customer service.
Show willingness and aptitude to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, and tablets.
Develop merchandising, visual merchandising, and register-operating skills.
Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, displays, and cleanliness.
Unpack and receive deliveries and shelve merchandise efficiently and accurately.
Operate registers quickly, professionally, and reliably.
Use registers, computers, tablets, programs, BookMaster, and other information tools.
Maintain book presentation and visual merchandising across gifting, toys, and other product categories.
Locate books and other products accurately using personal knowledge, colleagues, and available tools.
Support the café team when needed.
Understand loss-prevention procedures and de-escalation techniques; identify theft and concerning behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand.
Maintain sections and backstock and help customers with shopping.
Recommend books and support sales initiatives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.