Bookseller Jobs

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Bookseller - Temporary

Barnes & Noble•Phoenix, AZ
•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and other products, maintaining store presentation, and helping the store run efficiently. The role includes customer service at the register, unpacking and shelving deliveries, tidying displays, and supporting colleagues and the café team when needed. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and helpful approach, consideration for colleagues, a cheerful manner with customers, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and information tools, maintain merchandising and visual presentation across books and other product categories, process customer transactions, receive and shelve deliveries, locate products, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and frequent walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As their knowledge and skills develop, Booksellers build expertise across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and the newsstand. They use this knowledge to maintain sections and backstock, make recommendations, help customers, and support sales objectives and new releases. Booksellers who master the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. Benefits vary according to scheduled hours and location. The posting lists employee discount, EAP, and sick pay for employees scheduled under 20 hours weekly; additional paid time off, paid maternity and parental leave, company-paid holidays, transit, and a 401(k) with company match for employees scheduled 20–29.99 hours; and those benefits plus comprehensive health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement for employees scheduled 30 or more hours. Benefits are subject to current plan terms and may vary by location and state regulations.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store needs, including the possibility of filling scheduling gaps.
  • Bring a positive, purposeful, energetic, and reliable approach to assigned work.
  • Be supportive and considerate of colleagues and helpful to customers.
  • Show aptitude and willingness to learn new skills and store knowledge.
  • Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
  • Develop and apply merchandising, visual merchandising, register, receiving, shelving, and product-location skills.
  • Understand and follow loss-prevention procedures and de-escalation techniques.
  • Perform prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

  • Welcome customers and assist them in finding books and other products.
  • Provide quick, friendly, and professional service at the register.
  • Maintain attractive store presentation, cleanliness, displays, and merchandising across books and other product categories.
  • Unpack and receive deliveries, then shelve products accurately and efficiently.
  • Use store technology and information tools, including BookMaster, to locate products and support customers.
  • Support the café team when needed.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
  • Build knowledge of books and other stocked categories to maintain sections and backstock and make recommendations.
  • Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Help colleagues and flexibly fill scheduling gaps when able; support other stores in the wider Cluster when able and needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement

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