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A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and other products, maintaining store presentation, and helping the store run efficiently. The role includes customer service at the register, unpacking and shelving deliveries, tidying displays, and supporting colleagues and the café team when needed. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and helpful approach, consideration for colleagues, a cheerful manner with customers, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and information tools, maintain merchandising and visual presentation across books and other product categories, process customer transactions, receive and shelve deliveries, locate products, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and frequent walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As their knowledge and skills develop, Booksellers build expertise across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and the newsstand. They use this knowledge to maintain sections and backstock, make recommendations, help customers, and support sales objectives and new releases. Booksellers who master the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. Benefits vary according to scheduled hours and location. The posting lists employee discount, EAP, and sick pay for employees scheduled under 20 hours weekly; additional paid time off, paid maternity and parental leave, company-paid holidays, transit, and a 401(k) with company match for employees scheduled 20–29.99 hours; and those benefits plus comprehensive health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement for employees scheduled 30 or more hours. Benefits are subject to current plan terms and may vary by location and state regulations.
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