Bookseller - Temporary

Barnes & Noble • McLean, VA

21d • Onsite

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register.

Booksellers are expected to be dependable, punctual, positive, flexible when scheduling gaps arise, considerate teammates, cheerful with customers, and willing to learn. They must master the operational skills of the role, including using store technology, merchandising, operating registers, receiving and shelving deliveries, finding products using store information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may support other stores in their Cluster when able and needed.

As they gain experience, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Willingness to be flexible and responsive to store scheduling needs, including potential shifts across early mornings, late evenings, weekends, and most holidays.
• Positive, purposeful, energetic, and reliable approach to work.
• Considerate and supportive approach to colleagues and customers.
• Aptitude and willingness to learn new skills and store knowledge.
• Ability to use varied technology comfortably and efficiently, including registers, computers, tablets, programs, and other tools.
• Ability to perform work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find appropriate books and other products.
• Maintain an attractive, clean store presentation, including displays and merchandising across books, gifting, toys, and other product categories.
• Operate registers quickly, accurately, and professionally.
• Help receive and unpack deliveries and shelve products efficiently and accurately.
• Use store technology and information tools, including BookMaster, to locate products.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain sections and backstock and make effective book and product recommendations to customers.
• Support sales objectives and programs, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance, work assigned shifts reliably, and fill scheduling gaps when able.
• Support colleagues and, when able and needed, other stores in the Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave, for eligible schedules
• Company-paid holidays for eligible schedules
• 401(k) with company match for eligible schedules
• Transit benefits for eligible schedules
• Comprehensive medical, dental, and vision health benefits for eligible schedules
• Healthcare and dependent care spending accounts for eligible schedules
• Disability benefits for eligible schedules
• Life insurance for eligible schedules
• Tuition reimbursement for eligible schedules

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed