Bookseller - Temporary

Barnes & Noble•Hamilton Township, NJ

21d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in the operational competencies required for the role, including using store technology, merchandising books and other products, running registers, receiving and shelving deliveries, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers develop product knowledge and customer recommendation skills, help maintain sections and backstock, and support sales objectives and new releases. With mastery of the role's skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate attitude toward colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge about the store.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with books and other suitable products.
Maintain attractive store displays and cleanliness, including merchandising books, gifts, toys, and other product categories.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly and reliably to provide professional customer service.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources.
Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books, toys, games, collectibles, music, movies, and Newsstand products, and use that knowledge to maintain sections and backstock and assist customers.
Recommend books and help support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.