Bookseller - Temporary

Barnes & Noble•Bellevue, WA

21d

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role requires learning and applying operational skills, including using store technology, maintaining merchandise presentation and cleanliness, serving customers at the register, receiving and shelving deliveries, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other store products, maintain sections and backstock, make recommendations, and support sales objectives. Booksellers may work at other stores when able and as needed to support the wider Cluster. The position offers a career path toward Senior Bookseller as skills develop. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; stores are open from early mornings to late evenings every day, including weekends and most holidays.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate attitude toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge of the store.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and a lot of walking.
Ability to work in other stores when able and when needed.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain an attractive store presentation and support efficient store operations.
Unpack and shelve deliveries, tidy displays, and maintain merchandise presentation and cleanliness.
Operate registers quickly, competently, and professionally.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Support receiving and unpacking deliveries and shelve products accurately and efficiently.
Locate books and other products using personal or colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain sections and backstock and present books and other products attractively.
Make book recommendations and help customers with their shopping.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Fill scheduling gaps when able and flexibly respond to store needs.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, with eligibility and amounts varying according to scheduled hours and tenure.
Paid maternity and parental leave for eligible schedules.
Company-paid holidays.
401(k) with company match, as described for qualifying schedules.
Medical, dental, and vision benefits for employees and eligible dependents meeting applicable eligibility requirements.
Healthcare and dependent-care spending accounts.
Disability benefits and life insurance.
Transit benefit.
Tuition reimbursement.