Bookseller - Temporary

Barnes & Noble•Deer Park, IL
•$15•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also helps maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, and operating registers with quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, and a cheerful, helpful attitude toward customers. They should be willing to learn new skills and enjoy bookselling. The position involves mastering operational competencies and supporting the café team when needed. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As knowledge and experience grow, Booksellers develop expertise across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. With mastery of the role’s skills, a Bookseller is expected to advance to Senior Bookseller. The employee must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able; stores are open early mornings through late evenings every day, including weekends and most holidays.
  • A positive, energetic, and reliable approach to assigned work.
  • Consideration and willingness to help colleagues.
  • A cheerful and helpful approach to customers.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Comfort using technology such as registers, computers, tablets, programs, and other tools.
  • Physical ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with suitable books and products.
  • Maintain attractive store presentation and cleanliness, including book displays, gifting, toys, and other product categories.
  • Operate registers quickly, reliably, and professionally.
  • Help receive and unpack deliveries and shelve products efficiently and accurately.
  • Use personal and colleague knowledge, BookMaster, and available information tools to locate books and other products.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
  • Maintain store sections and backstock and present books and other products attractively.
  • Make effective book recommendations and help customers with their shopping.
  • Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Support colleagues and, when able and needed, other stores in the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive health benefits, including medical, dental, and vision
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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