Bookseller - Temporary

Barnes & Noble•Palm Desert, CA

21d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also helps maintain attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They are trained to use store technology, maintain book and product displays, operate registers, receive and shelve deliveries, locate products using available information tools, support the café when needed, and follow loss-prevention and de-escalation procedures. As they gain experience, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and help customers learn about sales programs and new releases. They may be asked to work in other stores when able and needed to support the wider Cluster. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop mastery of the role.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able; stores are open early mornings to late evenings every day, including weekends and most holidays.
Positive, energetic, hard-working, and reliable approach to assigned tasks.
Supportive and considerate behavior toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfortable and efficient use of varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, including tidying displays and merchandising books, gifts, toys, and other categories.
Operate registers quickly, reliably, and professionally.
Support receiving and unpacking deliveries and accurately shelve merchandise.
Use store technology and information tools, including BookMaster, to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and concerning behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
Maintain store sections and backstock and make book recommendations to customers.
Support sales objectives and promote programs and products such as Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Provide support in other stores when able and needed to assist the wider Cluster.
Comply with company policies and procedures.