Bookseller - Temporary

Barnes & Noble•Palmdale, CA

21d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the bookstore’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers with quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in operational competencies including using store technology, merchandising, operating registers, receiving and shelving deliveries, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when needed and able. As they develop, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role is expected to develop toward the next career step, Senior Bookseller, as the employee masters the required skills. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate attitude toward colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Compliance with company policies and procedures.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, displays, and cleanliness.
Unpack and shelve deliveries and maintain accurate, efficient shelving.
Operate registers quickly, competently, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Maintain book presentation and visual merchandising across gifting, toys, and other product categories.
Locate books and other products using personal and team knowledge and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and help customers with their shopping.
Make book recommendations and support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and contribute to the wider store cluster when needed.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled at least 20 hours per week.
Company-paid holidays for employees scheduled at least 20 hours per week.
401(k) with company match for employees scheduled at least 20 hours per week.
Transit benefit for employees scheduled at least 20 hours per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week.
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week.
Disability benefits and life insurance for employees scheduled 30 hours or more per week.
Tuition reimbursement for employees scheduled 30 hours or more per week.