Bookseller - Temporary

Barnes & Noble•Vernon Hills, IL

21d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering store operations, using technology and information tools, developing merchandising skills, serving customers at the register, receiving and shelving stock, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The position may involve working at other stores in the wider Cluster when needed and feasible. Employees are expected to comply with company policies and procedures. The stated starting hourly rate is $15.00, depending on experience, seniority, geographic location, and other factors permitted by law.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, willing, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology and tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation and cleanliness, including displays and merchandise sections.
Unpack and shelve deliveries, and maintain backstock efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Develop and use merchandising and visual merchandising skills across books, gifting, toys, and other product categories.
Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories, including toys, games, hobbies, collectibles, music, movies, and Newsstand.
Maintain product sections and present books and other merchandise attractively.
Make effective book recommendations to customers throughout the store.
Support sales objectives and promote initiatives and products such as Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Work collaboratively with the wider store Cluster and at other stores when able and needed.
Comply with company policies and procedures.