Bookseller - Temporary

Barnes & Noble • Chesapeake, VA

21d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports store presentation and operations by unpacking and shelving deliveries, tidying displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling.

Booksellers learn and perform operational tasks including using store technology, merchandising books and other product categories, operating registers, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Employees may work in other stores when able and when needed to support the wider Cluster.

As experience grows, Booksellers develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use that knowledge to maintain sections and backstock, make recommendations, help customers, and support sales initiatives and new releases. Booksellers comply with company policies and procedures and may progress to Senior Bookseller as they demonstrate mastery of the role’s skills.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs; the store operates early mornings to late evenings every day, including weekends and most holidays.
• Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
• Supportive and considerate conduct toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical activity involving prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

• Welcome customers, answer questions, and connect readers with appropriate books and products.
• Maintain attractive store presentation, including tidying displays and merchandising books and other product categories.
• Operate registers quickly, competently, and reliably.
• Support receiving, unpacking, and accurate shelving of deliveries.
• Find books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of books and other store product categories and use it to maintain sections and backstock.
• Make effective book and product recommendations to customers.
• Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
• Comply with company policies and procedures.
• Maintain reliable attendance, be flexible in responding to store scheduling needs, and support colleagues.
• Work in other stores when able and when needed to support the wider Cluster.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
• Company-paid holidays (for eligible scheduled hours)
• Transit benefits (for eligible scheduled hours)
• 401(k) with company match (for eligible scheduled hours)
• Medical, dental, and vision coverage (for employees scheduled 30 hours or more)
• Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
• Disability benefits (for employees scheduled 30 hours or more)
• Life insurance (for employees scheduled 30 hours or more)
• Tuition reimbursement (for employees scheduled 30 hours or more)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed