Bookseller - Temporary

Barnes & Noble•Manhattan Beach, CA

21d•$19

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team and helps make the bookstore a welcoming place for readers and the community. The role involves greeting customers, answering questions, recommending books and products, and providing quick, friendly, professional service at the register. Booksellers also help keep the store attractive and running efficiently by unpacking and shelving deliveries, maintaining displays, and supporting store operations. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store technology, merchandising, register operation, receiving and shelving, product lookup, café support, loss prevention, and de-escalation. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As their knowledge develops, Booksellers build expertise across fiction, nonfiction, children’s books, toys and games, hobbies and collectibles, music and movies, and Newsstand. They use this knowledge to maintain sections and backstock, assist customers, make recommendations, and support sales initiatives and new releases. The role complies with company policies and procedures and offers a potential progression to Senior Bookseller as skills and mastery develop.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, purposeful, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge about the store.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Provide quick, friendly, and professional customer service at the register.
Maintain attractive store displays, cleanliness, and book and product presentation.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support using de-escalation techniques.
Build knowledge of books and other product categories and use it to maintain sections and backstock and assist customers.
Make effective recommendations and support sales initiatives, memberships, preorders, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.