Bookseller - Temporary

Barnes & Noble•Tampa, FL

21d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, helpfulness toward customers, and willingness to learn. The role requires mastering bookstore operations, using store technology, maintaining merchandising and cleanliness standards, supporting receiving and shelving, assisting customers in finding products, helping the café team when needed, and following loss-prevention and de-escalation procedures. As their experience grows, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The position involves physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. The role complies with company policies and procedures, and offers a career path toward Senior Bookseller as skills and experience develop.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Take a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Demonstrate aptitude and willingness to learn new skills and store knowledge.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Develop merchandising and visual merchandising skills and maintain store presentation and cleanliness.
Run a register competently and serve customers quickly and reliably.
Support receiving, unpacking, and accurate shelving of deliveries.
Use personal and colleague knowledge, BookMaster, and available information tools to locate books and products accurately.
Understand loss-prevention procedures and de-escalation techniques.
Meet physical demands including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, and cleanliness through merchandising and tidying.
Operate registers efficiently and provide quick, reliable, and professional customer service.
Support receiving and unpacking deliveries and accurately shelve merchandise.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to support store operations and locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain book sections, other product sections, and backstock, and present merchandise in an interesting and attractive manner.
Make book and product recommendations to customers throughout the store.
Support sales objectives and promote products and initiatives such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.