Bookseller - Temporary

Barnes & Noble•Clifton, NJ
•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also contributes to the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The job requires learning and applying operational skills, including using store technology, merchandising and maintaining cleanliness, operating registers, receiving and shelving deliveries, finding products with available information tools, supporting the café when needed, and following loss-prevention and de-escalation procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores to support the wider Cluster when able and when needed. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, recommend books, and support sales objectives and product launches. Booksellers who master the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. The position is temporary. Starting hourly pay is $16.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location. Listed benefits include employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit, 401(k) with company match, comprehensive medical, dental and vision benefits, healthcare and dependent care spending accounts, disability benefits, life insurance, and tuition reimbursement, with eligibility varying by hours worked and plan terms.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability across the store’s early-morning to late-evening operating hours, weekends, and most holidays.
  • A positive, energetic, purposeful, and reliable approach to assigned work.
  • Consideration for colleagues and willingness to help the team.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Ability to use varied technology comfortably and efficiently.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find appropriate books and other products.
  • Maintain attractive store presentation and support efficient store operations.
  • Unpack and shelve deliveries, tidy displays, and maintain book, gift, toy, and other product presentations.
  • Operate registers to provide quick, friendly, and professional customer service.
  • Use store technology, including registers, computers, tablets, programs, and other tools.
  • Support receiving, accurate shelving, and product-finding using personal or colleague knowledge, BookMaster, and available information tools.
  • Support the café team when needed.
  • Understand loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Maintain sections and backstock, make book recommendations, and help customers with their shopping.
  • Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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