Bookseller - Temporary

Barnes & Noble•Palm Harbor, FL

21d•Onsite

About The Position

A Barnes & Noble Bookseller is part of the bookselling team and helps create a welcoming, helpful experience for customers while supporting the presentation and efficient operation of the store. The role includes greeting customers, answering questions, connecting readers with books and other products, operating registers, unpacking and shelving deliveries, and maintaining displays and store cleanliness. Booksellers are expected to demonstrate reliable attendance, flexibility where possible, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers receive training and are expected to become proficient in store operations, including using registers, computers, tablets, programs and other tools; merchandising books and other product categories; receiving and accurately shelving deliveries; finding products using available knowledge and information tools; supporting the café team when needed; and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As experience grows, Booksellers build knowledge across fiction, nonfiction, children’s books and other store categories, maintain sections and backstock, make recommendations, and help customers shop. They also support sales objectives such as Monthly Picks, Book of the Year, Membership and preorders. With demonstrated mastery of the role, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able; the store operates from early mornings to late evenings every day, including weekends and most holidays.
A positive, willing, energetic and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain an attractive store presentation, including displays, merchandising and cleanliness.
Operate registers quickly, competently and professionally.
Help unpack deliveries and shelve products efficiently and accurately.
Use store technology and available information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books and other product categories to maintain sections and backstock and assist customers.
Make book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership and preorders.
Comply with company policies and procedures.
Provide support at other stores when able and needed to support the wider Cluster.