Bookseller - Temporary

Barnes & Noble•Yonkers, NY

21d•$17•Onsite

About The Position

A Bookseller is an integral member of a Barnes & Noble bookstore team, welcoming customers, answering questions, connecting readers with books and products, maintaining store presentation, unpacking and shelving deliveries, and operating registers to provide professional service. Booksellers are expected to demonstrate reliable attendance, flexibility for store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The role involves mastering bookstore operations, including using technology, merchandising books and other product categories, serving customers at the register, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As knowledge and experience grow, Booksellers contribute to maintaining sections and backstock, recommending books, supporting sales objectives and new releases, and helping customers throughout the store. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when needed and able to do so. Booksellers are expected to comply with company policies and procedures, and may advance to Senior Bookseller as they develop and demonstrate mastery of the role’s skills.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues.
Provide consistently cheerful and helpful customer service.
Demonstrate aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other technology comfortably and efficiently.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable titles and products.
Maintain the store’s attractive presentation, cleanliness, and efficient operation.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including BookMaster, to locate books and other products.
Maintain book, gifting, toy, and other product displays through effective merchandising.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.