Bookseller - Temporary

Barnes & Noble•Arlington, VA

20d

About The Position

A Barnes & Noble Bookseller welcomes customers, answers questions, and helps readers find books and other products. The role also supports the bookstore team by maintaining attractive displays, keeping the store clean and organized, unpacking and shelving deliveries, and operating registers to provide quick, professional service. Booksellers are expected to be reliable, punctual, positive, flexible, supportive of colleagues, cheerful with customers, willing to learn, and enthusiastic about bookselling. They work as part of a busy team and are trained in the operational competencies needed to support store operations, merchandising, sales, customer service, receiving, and loss prevention. Booksellers may also support the café team and, if able and needed, work in other stores within the wider Cluster. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role offers a career path toward Senior Bookseller as skills develop. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. The store is open from early mornings to late evenings every day, including weekends and most holidays, and Booksellers are expected to be flexible and responsive to scheduling needs.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and complete assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to the team.
Be cheerful and consistently helpful with customers.
Show aptitude and willingness to learn new skills and store knowledge.
Be willing to master bookseller operational competencies and use technology comfortably and efficiently.
Perform physical activities including prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Unpack deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Develop and use book knowledge to maintain sections and make recommendations across fiction, nonfiction, and children's books.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Build and use knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain backstock and help customers across store sections.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support for store issues.
Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
Company-paid holidays (eligibility varies by scheduled hours)
Transit benefits (eligibility varies by scheduled hours)
401(k) with company match (eligibility varies by scheduled hours)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
Disability benefits (for employees scheduled 30 or more hours)
Life insurance (for employees scheduled 30 or more hours)
Tuition reimbursement (for employees scheduled 30 or more hours)