Bookseller - Temporary

Barnes & Noble • Chandler, AZ

19d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate books and other products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service.

Booksellers are expected to demonstrate reliable attendance, flexibility when filling scheduling gaps, a positive and hardworking approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They receive training in store operations and are expected to become proficient in using technology, merchandising and visual presentation, register operations, receiving and shelving deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. Booksellers may support other stores in the wider Cluster when able and needed.

As they gain experience, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, recommend books, and support sales objectives and product launches. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. The position involves prolonged standing, repetitive bending, lifting, and substantial walking. Benefits vary according to scheduled weekly hours and location.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including the ability to work varied hours; the store is open early mornings through late evenings every day, including weekends and most holidays.
• Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
• Supportive and considerate collaboration with colleagues.
• Cheerful, helpful customer-service approach.
• Aptitude and willingness to learn new skills and knowledge.
• Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.
• Willingness to support the café team and to follow loss-prevention and de-escalation procedures.

Responsibilities

• Welcome customers, answer questions, and help them find books and other products.
• Maintain attractive store presentation, displays, and cleanliness, including merchandising books, gifts, toys, and other categories.
• Operate registers quickly, competently, and reliably.
• Unpack and receive deliveries and shelve products accurately and efficiently.
• Locate books and other products using personal or colleague knowledge, BookMaster, and available information tools.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and problematic behavior and seek support as appropriate.
• Develop knowledge of books across fiction, nonfiction, and children's categories, and use it to maintain sections and make customer recommendations.
• Learn about educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand; maintain sections and backstock and assist customers.
• Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
• Maintain reliable and punctual attendance and, when able, fill scheduling gaps in response to store needs.
• Collaborate with colleagues and, when able and needed, support other stores in the Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• For employees scheduled 20 to 29.99 hours per week: paid time off, including paid maternity and parental leave; company-paid holidays; transit benefits; and 401(k) with company match.
• For employees scheduled 30 hours or more per week: paid time off, including paid maternity and parental leave; company-paid holidays; 401(k) with company match; medical, dental, and vision health benefits; healthcare and dependent-care spending accounts; disability benefits; life insurance; transit benefits; and tuition reimbursement.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed