Bookseller - Temporary

Barnes & Noble•Westport, CT

20d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to work reliably, positively, and considerately with colleagues and customers, learn new skills, and contribute to the team’s success. The position requires learning and applying operational skills, including using store technology, maintaining merchandise presentation and cleanliness, operating registers, receiving and shelving deliveries, locating products with store information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and needed to support the wider Cluster. As experience grows, Booksellers develop knowledge of books and other store merchandise, maintain sections and backstock, make recommendations, and support sales objectives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability that may accommodate early mornings, late evenings, weekends, and most holidays.
A positive, energetic, and reliable approach to assigned work.
Consideration for colleagues and a willingness to help the team.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store displays, merchandise presentation, and store cleanliness.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, toys, games, collectibles, music, movies, and Newsstand products.
Maintain merchandise sections and backstock and make effective recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefit (for eligible scheduled hours)
Medical, dental, and vision benefits (for eligible scheduled hours)
Healthcare and dependent care spending accounts (for eligible scheduled hours)
Disability benefits (for eligible scheduled hours)
Life insurance (for eligible scheduled hours)
Tuition reimbursement (for eligible scheduled hours)