Bookseller - Temporary

Barnes & Noble•Gaithersburg, MD

20d•$18•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the efficient operation and appealing presentation of the store by unpacking and shelving deliveries, tidying displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and develop proficiency in the store’s operational practices and product knowledge. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As their experience grows, they build bookselling expertise and are expected to progress toward the Senior Bookseller career step. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability when the store is open early mornings, late evenings, weekends, and most holidays.
A positive, energetic, and reliable approach to assigned work.
Supportive and considerate behavior toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with suitable books and products.
Maintain the attractive presentation and cleanliness of the store, including merchandising books, gifts, toys, and other product categories.
Operate registers competently and serve customers quickly, reliably, and professionally.
Support the receiving and unpacking of deliveries and accurately shelve products.
Use product knowledge, colleagues, BookMaster, and other information tools to find books and products for customers.
Support the café team when needed.
Understand loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain sections and backstock and present books and other products in an interesting and attractive manner.
Make effective book recommendations and help customers with their shopping throughout the store.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Help colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.