Bookseller - Temporary

Barnes & Noble•Frisco, TX

20d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the bookstore’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, keeping sections tidy, and operating registers in a quick and friendly manner. Booksellers are expected to be reliable, punctual, positive, flexible in responding to store needs, supportive of colleagues, cheerful with customers, and willing to learn. They receive training in store operations and are expected to become proficient with technology, merchandising, register operations, receiving and shelving deliveries, product searches, café support, and loss prevention procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. With experience, Booksellers build knowledge of books and other store merchandise, maintain sections and backstock, make recommendations, and support sales objectives. As they master the role’s skills, they are expected to advance to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive collaboration with colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and store knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Find books and products accurately using personal and colleague knowledge and available information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Develop knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for eligible schedules
Company-paid holidays for eligible schedules
Transit benefits for eligible schedules
401(k) with company match for eligible schedules
Comprehensive medical, dental, and vision benefits for eligible schedules
Healthcare and dependent care spending accounts for eligible schedules
Disability benefits for eligible schedules
Life insurance for eligible schedules
Tuition reimbursement for eligible schedules